Terms of Service
Last updated: 2026-04-25
These Terms of Service ("Terms") govern your access to and use of WipDesk (the "Service"), operated by WipDesk("we", "us", "our"), based in [Country/State]. By creating an account or using the Service you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old to use the Service. By using the Service you represent that you are 18 or older. The Service is intended for use by professional and amateur artists managing commissioned work.
2. Account
You are responsible for safeguarding your credentials and for any activity under your account. Notify us immediately at support@wipdesk.com if you suspect unauthorized access.
3. Subscription, Billing, and Refunds
3.1 Plans and auto-renewal
Paid plans are billed in advance on a recurring basis (monthly or annually) and renew automatically until cancelled. Pricing is shown in-app prior to checkout and is processed securely by Stripe, Inc. We do not store your full card details.
3.2 Cancellation
You may cancel your subscription at any time from your Settings. Upon cancellation, your plan remains active until the end of the current billing period; no further charges occur.
3.3 Refunds
Subscription fees are non-refundable except where required by law. EU consumers have the right to withdraw within 14 days of the initial purchase under Directive 2011/83/EU; to exercise this right, email support@wipdesk.com within the withdrawal period.
3.4 Failed payments
If a payment fails, your account may be downgraded after a grace period. We will email you before any downgrade.
3.5 Price changes
We may change pricing with 30 days' notice via email. Continued use after the change takes effect constitutes acceptance.
4. Your Content
You retain all ownership and intellectual-property rights in commissions, artwork, attachments, and other content you upload ("Your Content"). By uploading Your Content you grant us a limited, worldwide, non-exclusive, royalty-free licence solely to host, store, display, and transmit Your Content as needed to operate the Service — including delivering it to clients via shared links you create. This licence ends when Your Content is deleted, except where retention is required by law.
5. Acceptable Use
Your use of the Service is governed by our Acceptable Use Policy. Violations may result in content removal, account suspension, or termination without refund.
6. Copyright (DMCA)
We respect intellectual-property rights. See our DMCA & Copyright Policy for how to report infringement and our counter-notice procedure.
7. Privacy
Our collection and use of personal data is described in the Privacy Policy, which is incorporated into these Terms by reference.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation.
9. Limitation of Liability
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost data, or business interruption.
10. Termination
You may delete your account at any time by emailing privacy@wipdesk.com. We may suspend or terminate accounts that violate these Terms or our Acceptable Use Policy.
11. Changes to These Terms
We may update these Terms from time to time. Material changes will be announced via email and an in-app banner at least 14 days before taking effect. The "Last updated" date above reflects the current version.
12. Governing Law
These Terms are governed by the laws of [Country/State], without regard to its conflict-of-laws principles. Disputes shall be resolved in the courts of [Country/State], except where mandatory consumer- protection law grants you a different forum.
13. Contact
Questions: support@wipdesk.com
Mailing address: [Mailing Address]